EAFLOW · OPERATIONAL GRAPH · QUERYABLE BY MAX AND ENTERPRISE AGENTS

Your Operational Graph connects
processes, applications,
data, risks and decisions
in a living, governed context.

EAFlow relates systems, documents, transactions, logs and evidence so Max and agents answer with context, traceability and operational analytics.

The operational context Max and agents use to answer with evidence.

What the graph does for your operation.

One graph to model, govern and feed. Not five disconnected tools. EAFlow turns your operating model into a living context that every team — process, application, data, risk — can interrogate and update.

Your business as one graph.

EAFlow models processes, applications, data, owners, risks, events and decisions in a single Operational Graph — one connected context, not five disconnected tools.

See impact before approving changes.

Show what is affected, who must decide and what evidence is needed.

Turn signals into operational analysis.

Cross events, logs and transactions to surface variants, bottlenecks and exceptions.

Max and agents answer with evidence.

Every answer is grounded in documents, decisions, events and graph relations — not scattered files or generic data.

Operational Graph · Glossary

What the graph connects.

EAFlow relates entities, signals and evidence that usually live scattered across processes, systems, documents, tickets, changes and decisions. Hover or tap each to expand.

Operational Graph
Connected operating context for how the enterprise actually works.
Processes
How work flows across teams, systems and responsibilities.
Applications
Systems and platforms that support daily operations.
Integrations
APIs, interfaces, events, queues and flows between applications.
Events
Business signals, state changes, milestones and activity generated by systems.
Logs
Technical records, traces, audit, errors, timings and operational behavior.
Transactions
Orders, requests, approvals, movements, cases and executed operations.
Data
Business information connected to processes, controls and decisions.
Documents
Procedures, policies and evidence kept traceable and current.
Technology
Infrastructure, hosts, services and platforms that run applications and processes.
Risks
Operational and technology exposure linked to business impact.
Controls
Checks, policies and validations connected to evidence and ownership.
Tickets
Incidents, requests and operational cases connected to processes, applications, owners and evidence.
Change Control
Change Requests, impact, approvals, CAB, emergency path, traceability and evidence.
Projects
Initiatives, epics, milestones, deliverables and dependencies.
Metrics / KPIs
Indicators, timings, volumes, compliance, exceptions and performance.
Decisions
What was decided, why, by whom and with which evidence.
Evidence
Traceable proof that supports audits, controls and operational decisions.
People
Owners, areas, approvers and accountable parties connected to processes, decisions, controls and changes.
Vendors
External parties connected to contracts, services and responsibilities.
Cross-industry capabilities

What the graph lets you analyze, explain and govern.

On the same connected context, EAFlow crosses events, logs, transactions, processes, applications, risks and evidence to explain what happens, why it happens and what decision to take.

Operational analytics

Surface variants, bottlenecks, exceptions, trends and risk signals.

Change impact

Assess which processes, applications, data, integrations and owners are affected.

Traceability and evidence

Relate decisions, approvals, documents, logs, signatures and auditable backing.

Agents and semantic search

Let Max and agents retrieve connected context, not scattered documents.

01 · Processes and capabilities

Processes and capabilities.

The first layer of your Operational Graph: capabilities, processes and the metrics that prove value is delivered, connected on the graph.

  • Capability map as a graph layer, with coverage scoring
  • BPMN 2.0 modeled over the value chain
  • KPIs traced to the processes that move them
  • Capability coverage queried by business unit
02 · Applications and components

Applications and components.

Connect the applications that support processes, consume data, expose services and depend on technical components.

  • Application portfolio as live graph inventory
  • TCO and lifecycle attached to each application node
  • Technical components and libraries mapped
  • Impact analysis traced through the graph on every change
03 · Integrations and flows

Integrations and flows.

Map APIs, interfaces, webhooks, queues, topics, event messages and flows between applications to understand real dependencies.

  • APIs, interfaces and services.
  • Event messages, queues and topics.
  • Syncs and flows between systems.
  • Dependencies across applications, data and processes.
04 · Operational layer

Operational signals: events, logs and transactions.

Connect the signals that processes, applications and integrations leave behind: business events, event messages, logs, transactions, timestamps and state changes.

  • Relate events to processes, applications, integrations and owners.
  • Reconstruct what happened, when it happened and which system took part.
  • Feed variant analysis, bottlenecks, exceptions and risk detection.
  • Connect transactions to decisions, tickets, changes and evidence.
05 · Data, documents and evidence

Data, documents and evidence.

Data entities, documents and flows modeled as graph layers. What information exists, where it lives, who consumes it, and under which rules.

  • Data entities and cross-application flows as graph edges
  • Lineage traced data → process → application
  • Classification and compliance bound to each node
  • Audit evidence connected to the graph
06 · Technology, infrastructure and dependencies

Technology, infrastructure and dependencies.

Infrastructure, platforms and the technical stack as the bottom layer of the Operational Graph. What runs where, how it connects, what depends on what.

  • Host and service inventory as live graph nodes
  • Stack mapped per application across the graph
  • Deployment topology queried on demand
  • Technical dependencies traced to business impact
07 · Risks, controls and compliance

Risks, controls and compliance.

Controls, risks, owners and obligations modeled on the same Operational Graph that holds your processes, applications and data. Compliance stops living in a parallel spreadsheet.

  • Controls linked to the processes and applications they govern
  • Risks bound to the graph nodes that actually carry them
  • Obligations and policies traced to accountable owners
  • Audit evidence queried from the graph, not reassembled
08 · People, roles and owners

People, roles and owners.

Relate owners, areas, approvers and accountable parties to processes, decisions, controls and changes.

  • Map owners, approvers, contributors, and impacted teams.
  • See who must decide, review, or be informed.
  • Tie roles to processes, applications, data, controls, and changes.
  • Make accountability visible across domains.
09 · Projects and initiatives

Projects and initiatives.

Connect initiatives, deliverables, milestones and dependencies to processes, applications, risks and decisions.

  • Initiatives and epics as graph nodes
  • Milestones and deliverables traceable to business contexts
  • Cross-project dependencies modeled
  • Project impact on processes, applications, risks and decisions
Where to start

Choose your first use case.

Each entry point connects a slice of the operational context and lets the graph extend without replacing the current systems. These are four common cases — the full catalog includes more horizontal solutions, vertical accelerators and sector use cases.

Platform

Operational Graph Base

Connect processes, applications, data, documents, roles and owners to build a queryable operational base.

Explore the graph →
Cross-industry

Change Impact

Evaluate impacts before approving changes to applications, processes, integrations or critical data.

See Change Impact →
Cross-industry

Quality Document Management

Govern documents, versions, approvals and evidence over M365 / SharePoint.

See QDM →
Cross-industry

Change Governance for IT

Organize requests, approvals, CAB, attachments, decisions and traceability for IT changes.

See Change Governance →

All entry points can activate operational analytics on top of events, logs, transactions and graph relations.

See full solutions catalog →

Frequent starting points

Start with a concrete question.

You don't need to model the entire enterprise on day one. EAFlow can start from a change, a process, a document repository, a critical integration or a decision that needs traceability.

Before approving a change Understand which processes, applications, data, integrations and owners are affected. When knowledge is scattered Connect processes, documents and owners so Max answers with context and sources. When documents need governance Organize versions, approvals, signatures and evidence over M365 / SharePoint. When a decision must be traceable Relate risks, controls, owners, criteria and evidence in one connected context.

Connects with your existing systems.

EAFlow does not replace your stack: it connects existing systems, documents, events, logs and transactions to turn them into queryable operational context.

Existing systems

Existing systems

SharePoint, Microsoft 365, CMDB, ticketing tools, BPMN repositories, enterprise architecture (EA) repositories, process mining tools, applications and data sources.

EAFlow connects

Operational signals

Events, logs, event messages, transactions, tickets, state changes and evidence.

Agents respond

Queryable context

Max, agents and analytics retrieve context from the graph to explain impact, risk, performance and next steps.

Starting decision

How to choose the first use case.

Not all use cases carry the same weight. These four criteria help identify where EAFlow creates value first — and where it can expand after.

High operational pain

A change, process or repository that visibly creates friction for the team today.

Available data

Processes, documents, tickets, logs or systems that already exist and can be connected.

Traceable decision

A case where impact, risk, owners and evidence matter to the business.

Natural expansion

A case that lets the graph expand into adjacent processes, domains or areas afterwards.

What EAFlow is

Max responds from connected context, not from scattered documents.

EAFlow relates processes, applications, data, events, logs, changes, risks and evidence so every answer carries operational traceability.

When an agent responds, it can lean on documents, decisions, events, transactions and relationships from the graph.

This graph — the Operational Graph — is where Max and authorized agents respond from, over connected evidence. Not from generic training data. From your business as it actually runs.

EAFlow Platform combines Operational Graph, Max, governed agents and BPMflow automation capabilities to sustain horizontal solutions, vertical accelerators and integration capabilities on a single operational context layer. EAFlow solutions do not live in isolation: they share context, evidence, relationships, knowledge and AI governance on the Operational Graph.

Utility explains. Category sells.

Sources and integrations

Sources and integrations that power the graph.

EAFlow connects systems, documents, events, logs and transactions into operational context for Max, agents and analytics.

Source
Systems and repositories

Microsoft 365, SharePoint, CMDB, ITSM tools, BPMN repositories, enterprise architecture (EA) repositories, process mining tools, documents and data sources.

Channel
Integrations and messages

APIs, webhooks, queues, topics, event messages, interfaces and flows between applications.

Signal
Operational signals

Events, logs, transactions, tickets, state changes and evidence.

Use
Queryable context

Max, agents and analytics use the graph to explain impact, risk, performance and next steps.

EAFlow does not ingest what you do not approve. Each integration is scoped to what your organization authorizes, over public APIs or confirmed MCP tools.

Adoption

How EAFlow engagements actually work.

EAFlow is not off-the-shelf software. Every solution requires understanding your operational context, connecting the right sources to the graph, and tuning the solution to your operations.

1

Stage 1

Scoped discovery

We map the operational context relevant to your use case.

2

Stage 2

Source connection

We connect authorized sources to the Operational Graph.

3

Stage 3

Assisted implementation

We work alongside your team during first deployment and transfer ownership as adoption matures.

Delivered in scoped engagements. Owned by your team after handoff.

Platform

Built on enterprise cloud.

EAFlow runs on enterprise cloud infrastructure and integrates with the services your organization already uses.

AWSAzureMicrosoftCopilotMicrosoft Graph

Let's talk about your Operational Graph.

30-minute demos. We show you what your business looks like as an Operational Graph — and what you can ask it.

Book a 30-min demo

Or email us at hello@eaflow.io