Requesting Manager
Originates the case and signs closure when required.
What they see
The status of their request, which attachments are missing, who the next approver is and which document is about to be signed — surfaced on a single view, not reconstructed from mail threads or spreadsheets.
What they do
Originates the request from the portal, attaches the documents negotiated with the employee, monitors progress and signs closure when the flow requires it.