Start with the operational base, a cross-industry solution, or an industry accelerator when the sector context is proven. Everything runs on the same governed graph, and BPMflow holds each case journey together.
The same Operational Graph sits underneath every engagement, but the entry point depends on what you need: build the operational base, activate a cross-industry solution, or use an industry accelerator when sector context is proven.
All three entry points share the same execution base: each case journey — assignment, deadlines, exceptions, evidence and confirmation of the result — is held together by BPMflow. See BPMflow →
Stand up the operational base: processes, applications, data, documents, risks, controls, owners and changes connected as one graph governed by your architects. Start here when no use case is prioritized yet, or when you want the model to operate transversally from day one.
Go to Operational Graph Platform ↓Cross-industry solutions in three outcome areas: EA/BPA modernization; risk, control and continuity; operations, vendors and financial decision. Start here when a concrete use case is already prioritized and you need scoped results before scaling.
Go to Cross-industry solutions ↓Industry accelerators that combine cross-industry solutions with proven sector context: Quality Document Management for CPG, Oil & Gas IT. Start here when your industry already has a productized accelerator and the sector context is real.
Go to Focused Accelerators ↓Three pieces hold the difference together: the common metamodel, the governed Operational Graph, and retrieval grounded in the graph itself. That is what makes it possible to start from one concrete entry point and add the rest when operations call for it.
A standardized 12-entity-class ontology — processes, applications, integrations, data, documents, risks, controls, change control, tickets, contracts, vendors, projects — with owners and relationships as first-class graph properties.
The metamodel populated and continuously updated from your authorized connected systems. Productivity environments, ITSM platforms, traditional BPA tools and EA catalogs update the graph where the source system is authoritative.
Retrieval grounded in the graph itself, not in document chunking. When Max or an authorized agent answers a question, retrieval starts from a graph subset, not from a vector index of uploaded documents.
Every offering in the catalog resolves a different kind of work, but all of them need someone to move the case to a result. The split is stable: the Operational Graph supplies the context — processes, owners, rules, systems, documents and evidence connected; the cross-industry solution or the industry accelerator supplies the business rules of the journey — what gets approved, on what criteria and with which participants; and BPMflow holds the case journey together: assignment to the right owner, deadlines, exceptions, attached evidence and confirmation of the result in the responsible source.
That separation is what keeps a case that merely changed hands from reading as a closed case, and what keeps an approved decision distinct from the conditions still to be met. The process is born from the graph: from approved definitions and the execution configuration the organization authorizes. The decision stays human.
See BPMflow →Explore by offering category:
No productized fit for your sector? See Custom Delivery →
One operational platform, cross-industry solutions in three outcome areas, industry accelerators — in the CPG area, in Oil & Gas (Oil & Gas IT and Oil & Gas Industrial MOC), in Fintech & B2B SaaS and in Real Estate (PropTech) — and automation journeys for concrete problems. Each solution is independent and every journey is held together by BPMflow: it is possible to start from one concrete case and add the rest when operations call for it.
Find the process you need to improve. Each link takes you to the solution, with its participants, key decisions and evidence of completion.
Purchase order, receipt, price or documentation mismatches end with an owner, a resolved observation and a result confirmed in the financial system.
See Invoice Exception Resolution →Instruction, approval, submission through the agreed channel and reconciliation against the actual bank movement, with rejections and returns routed to whoever can correct them.
See Corporate Payments and Reconciliation →Request, reviews, a decision with its conditions and follow-up on compliance — healthcare administrative operations included.
See Financial Decision & Investment Governance →The request runs through validations and approvals by legal entity and cost center, and the result is handed off to the ERP with an approval case file.
See Finance Shared Services — Budget Approval Workflow →Documents, review and approval with an explicit result: a confirmed onboarding or change, or a reasoned rejection. A return to the requester keeps the case open.
See Supplier Onboarding and Changes →Supplier requests on invoices, payment status, withholding and master data come in through a single front door, with an owner, a deadline and evidence.
See Supplier Service Desk for Shared Services →The case moves between the requesting manager, payroll administration and approval, with a form by company entity and country, signature and an auditable case file.
See HR Shared Services — Negotiated Offboarding →From the finding to the investigation and the actions, with an owner, a due date and effectiveness verification before the case is treated as closed.
See Quality Document Management for CPG →A finding opens an investigation with a named investigator, scoped access to the case file and a substantiated conclusion resolved by the authorized owner of that domain.
See Domain Investigations and Nonconformities →Operational recovery of the order or the delivery: change, replacement or cancellation, with confirmation of what was actually executed. When a financial difference is also at stake, the case links to trade claims and deductions.
See Order and Logistics Exceptions →Financial resolution: evidence, analysis, negotiation and a confirmed adjustment with the counterparty. Operational recovery of the order is handled in order and logistics exceptions.
See Trade Claims and Deductions →Request, triage, risk, committee, implementation, PSSR and authorization inside a single auditable record.
See Oil & Gas Industrial MOC →Claims on assets and on committed services: documents, owners, adjusters and providers in one case, with a confirmed response to whoever raised it and traceability of every intervention.
See Claims and Service Coordination →Clearance, evidence of the work performed and a recorded outcome — formal acceptance or reasoned rejection — with the orders and permits kept in the systems responsible for each.
See Contractors, Assets and Interventions →Onboarding and periodic reviews triggered by expiry or change, with specialist verifiers when the case calls for them.
See Customer Onboarding and Review →Keep HR, IT and administration aligned when someone joins, changes roles or moves between sites. Track each task to confirmation.
See Employee Lifecycle Operations →Coordinate staff, suppliers, internal services and investment decisions across the sites in a healthcare network.
Explore Healthcare administrative operations →Bring requests, dependencies and investment decisions together, then track the conditions and delivery evidence behind each initiative.
See Demand and Portfolio Governance →Give the receiving team a clear view of documentation, acceptance criteria and outstanding work before it takes ownership.
See Project Handover to Operations →Turn a reported exception into an assigned case. Follow the decision and the resulting work through to a recorded outcome.
See From Reporting to Action →Build on the rules and data in spreadsheets, legacy applications and prototypes to support the process your team needs to run.
See Departmental Application Modernization →Connect service dependencies, exercises and recovery work with the evidence needed to confirm the outcome.
See Operational Continuity & Resilience →Link findings to controls, accountable owners and action plans so remediation can be followed through with supporting evidence.
See Risk & Control Assurance →Bring inquiries, listings, viewings and follow-up into the same workflow as the CRM and the sales team handling the opportunity.
See Real Estate Sales Operations →Pre-handover inspection, the walk-through with the buyer, items with an owner and a turnaround, and warranty by trade. Each item closes with the sign-off on record, or is settled as not covered with the grounds stated.
See Property Handover and Aftersales →The platform offering is the Operational Graph itself. Every cross-industry solution and every industry accelerator below runs on this common base. Starting here builds the operational model first; the cross-industry solutions and the industry accelerators activate later.
The common base every cross-industry solution and industry accelerator runs on.
One operational model: processes, applications, data, documents, risks, controls, owners and changes connected as a single graph. Governed by your architects, queryable by Max and your authorized enterprise agents through MCP and API surfaces.
The cross-industry solutions in the catalog, organized in three outcome areas. Each solution is independent: it is possible to start from one concrete case and add the rest when operations call for it.
For companies that need to organize processes, architecture, live inventory and change impact without starting from scratch.
Before you change anything, understand what gets affected.
EAFlow connects changes to applications, processes, data, integrations, vendors, risks and controls so you can prioritize decisions, reduce surprises and leave auditable evidence.
Migrate legacy repositories to a live, governed foundation.
Transform existing models to BPMN 2.0, normalize value chains, define conventions, publish processes and connect them to applications, data, risks, controls, documents and decisions.
Architecture repository, metamodel, traceability and governance.
Connect processes, capabilities, applications, data, integrations, risks and decisions in a live architecture repository with quality rules and impact analysis.
Applications, owners, criticality, processes, vendors and integrations.
Organize the technology portfolio into a live base for decision-making, without starting a heavy enterprise architecture implementation.
Connect risks, controls, self-assessments, evidence and resilience with processes and real operations.
Risks, controls, self-assessments, tests and evidence.
Connect risks, controls, owners, self-assessments, tests and evidence in one governed view. Traceability by process, area or subject.
BIA, RTO/RPO, BCP, DRP, drills and critical dependencies.
Connect critical processes, applications, risks, controls, BIA, RTO/RPO, BCP, DRP, drills and evidence in a live operational model.
Official documents, versioning, approval, evidence and traceability.
Turn documents, procedures and evidence into governed knowledge with version control, approvals, official sources and audit traceability.
Govern operations, tickets, SLAs, vendors, contracts and the decisions that commit spend or investment, connected to the systems that hold each piece of data today.
From isolated tickets to governed operations.
Horizontal solution to govern tickets, providers, SLA/OLA, knowledge, changes and governed agents on the Operational Graph.
The vendor as the axis: contract, SLA, service, owner and evidence connected.
Connect vendors, IT contracts, SLA, services, owners and evidence over the graph — the vendor's contractual truth. The CPG Supplier Service Desk for Shared Services accelerator takes it into daily vendor operations.
The invoice that does not match: an owner, a resolved observation and a confirmed result.
Purchase order, receipt, price or documentation mismatches are handled as cases with an owner, a deadline and evidence. The Operational Graph supplies the context of the order, the receipt and the supplier; BPMflow holds the journey together up to resolution. The supplier front door lives in Supplier Service Desk for Shared Services and links to this journey — each one resolves a different part.
Request, reviews, a decision with conditions, and follow-up on compliance.
A financial offering category for the decisions that commit spend or investment: the request goes through the reviews that apply, the decision is recorded together with its conditions, and each condition carries an owner, a due date and evidence. Its scope includes healthcare administrative operations, where the investment decision follows the same journey. CAPEX/OPEX budget approval is the scoped entry point: Finance Shared Services — Budget Approval Workflow.
Industry accelerators combine specific cross-industry solutions with sector context and integrations. Each accelerator is built on named cross-industry solutions, not another one alongside them. The industry accelerators in the catalog: Quality Document Management for CPG, HR Shared Services — Negotiated Offboarding, Supplier Service Desk for Shared Services, Finance Shared Services — Budget Approval Workflow, O&G IT — Change Governance + Process Knowledge, Oil & Gas Industrial MOC, Operational Graph for Customer Operations in Fintech & B2B SaaS, and Real Estate Sales Operations.
Built on Document Governance & Evidence + Microsoft 365 + CPG documentary context
Manage documents, versions, approvals and evidence with Microsoft 365 context.
Solution for document quality, version control and workflow on the Microsoft 365 / Graph context — built for CPG (consumer packaged goods), available through assisted implementation. Quality documentation already lives in SharePoint, OneDrive and Teams; EAFlow brings those documents into the Operational Graph with version, approval, owner and process linkage.
Built on Workflow Automation + Operational Graph + e-signature + audit trail by company entity
Mutuo disenso, mutual separation, rupture conventionnelle — one flow, audit-grade evidence by company entity and country.
Industry accelerator for negotiated contract terminations in CPG multinational multi-entity organizations. Orchestrates the case flow between requesting manager, Payroll Administration and Payroll Approver; pushes the separation event to the corporate ERP/HCM through the service bus, with no core extension (clean-core S/4 compatible).
Built on Workflow Automation + Operational Graph + Vendor, SLA & Contract Intelligence + federated identity
A single front door for supplier requests across companies, countries and back-office teams.
CPG accelerator for Shared Services teams: it centralizes supplier requests on invoices, payment status, payment receipts, tax withholding, supplier data and documentation in a traceable queue. Each case connects with the supplier, the company, the country, the owner, the SLA, the evidence and the contract context when it applies. Runs alongside the ERP, SRM, Source-to-Pay and payment platforms — it does not replace them: it adds intake, routing, traceability and operational evidence.
Built on Workflow Automation + Operational Graph + e-signature + audit-ready case file
CAPEX/OPEX approvals with control, evidence and ERP handoff.
Accelerator for Finance Shared Services: it centralizes CAPEX/OPEX requests, validations, approvals, observations, rework and ERP handoff in a governed queue. Each case connects with the legal entity, the cost center, the budget owner, the approver and the policy. It coexists with ERP, EPM and financial platforms. It does not replace those systems: it adds workflow, routing, an approval trail and evidence.
Built on Service Operations Governance + Process Knowledge + O&G IT application/integration inventory
IT change governance + process knowledge for Oil & Gas IT environments.
Industry accelerator: combines Change Governance + Process Knowledge for Oil & Gas IT contexts. Does NOT cover industrial OT, PSM, HAZOP, Bowtie, or Asset Integrity (the orchestration of the industrial MOC cycle lives in the Oil & Gas Industrial MOC accelerator).
Built on Operational Graph + Change Governance + Process Knowledge
Orchestrates and makes the industrial Management-of-Change cycle auditable.
Connects risks, assets, the MOC committee, PSSR, evidence and approvals into a single auditable record, connected by Operational Graph. It is not a PSM/HAZOP/Bowtie/Asset Integrity engine and does not touch OT control.
Built on Operational Graph + Max + CRM/Support Intelligence + Regulatory Operations + Partner Governance
Connect CRM, support, Customer Success, integrations, regulatory changes, owners and evidence in a context layer — without touching the product core.
Industry accelerator for Fintech and B2B SaaS companies: connects CRM, support, Customer Success, integrations, regulatory changes, knowledge and evidence in an Operational Graph to make the operation that sells, implements and supports the business more efficient. It does NOT replace the CRM, helpdesk, data lake, GRC or product core — it connects them.
Built on Operational Graph + agentic orchestration + CRM/channels + real estate inventory + human-in-the-loop
Convert dispersed real estate demand into managed opportunities.
Run leads, properties, visits, follow-up and CRM on a single traceable commercial layer, with governed AI agents and human handoff.
Delivery path · Not a product category
Some industries don't have a productized accelerator yet. EAFlow can run a scoped delivery engagement on the Operational Graph — co-built with your team, on the same graph the products use, with explicit boundaries on what is and isn't covered. Custom Delivery is how visitors from non-productized industries start a conversation.
It is NOT a 4th product card. It is a delivery path on the same common base, scoped to your context.
Start a scoped delivery conversation →Two distinct ways industries appear on EAFlow: industries where cross-industry solutions apply (broad list — no productization implied), and industries with a productized accelerator (narrow list — today: CPG, Oil & Gas, Fintech & B2B SaaS and Real Estate).
A · Industries where cross-industry solutions apply
B · Industry accelerators
Some industries don't yet have a productized accelerator on EAFlow. If your sector is regulated, asset-intensive, or has scope-dependent operational requirements where no cross-industry solution or accelerator fits cleanly, Custom Delivery may be possible — as a scoped Operational Graph engagement, not as a vertical suite or operational-technology control system. Talk to us about your context.
Operational Graph applicability for Oil & Gas — IT, change, process and industrial MOC-cycle orchestration. No native PSM/HAZOP/Bowtie/Asset Integrity engine, no OT control.
Open landing → Industry · ManufacturingQuality, suppliers, contractors and asset interventions connected to the processes and systems that support the plant.
Open landing → Industry · Financial ServicesCustomer onboarding and reviews, controls and evidence, connected to change governance and business processes.
Open landing → Industry · InsuranceClaims, assistance services and customer reviews, with the documents, participants and decisions in one traceable case.
Open landing → Industry · HealthcareStaff onboarding, suppliers, internal services and investment decisions coordinated across the network.
Open landing →Your current tools, repositories, models, tickets, documents and data sources can keep operating. EAFlow adds a layer of progressive modernization: context, governance, traceability, evidence and AI over the company's operational graph.
EAFlow's solutions are delivered through assisted implementation, not shrink-wrapped. Every engagement understands your operational context, connects the authorized sources to the graph, and tunes the solution to how your organization actually operates.
We map the operational context relevant to the solution — which processes, applications, documents and changes matter for the use case you need to solve.
We connect the systems that hold your context (process repositories, Microsoft 365, service management, change workflows) to the Operational Graph. Scoped to what you authorize.
We work alongside your team during the first deployment, tuning the solution to your operations and transferring ownership as adoption matures.
Solutions on the Operational Graph. Assisted implementation. No shelf promises.
Progressive modernization is the entry point into EAFlow.
See Legacy Modernization →Cross-industry solutions in three outcome areas. Industry accelerators (CPG, Oil & Gas [IT + Industrial MOC], Fintech & B2B SaaS and Real Estate). One Operational Graph as the foundation, with BPMflow holding every case journey together.
EAFlow LLC delivers cross-industry solutions, industry accelerators and Custom Delivery engagements on the Operational Graph, with assisted implementation and with BPMflow holding every case journey together. Each engagement is built to the client organization's scope, and the systems responsible for each piece of data remain the source of confirmation.
